Terms of service

Effective Date: 23 October 2026

Welcome to Timex Watch House. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. About Timex Watch House

Business Name: Timex Watch House (LAKKAD JATIN ARVINDBHAI)
Business Constitution: Proprietorship
GSTIN: 24CAUPL8447E1Z9
Udyam Registration Number: UDYAM-GJ-22-0688326

Timex Watch House is engaged in the watch and clock business, including the manufacturing and trading of watches, clocks, and related products.

2. Use of Website

By using our website, you agree to use it only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its operation, or provide false information while placing an order.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, specifications, and other product details. Actual colours and appearances may vary depending on your device or screen settings. Product availability may change without prior notice.

4. Pricing

All prices will be displayed on the website at the time of purchase. Prices, offers, and promotions may change without prior notice. Any applicable taxes or delivery charges will be communicated during checkout.

5. Orders

Orders are subject to product availability and acceptance by Timex Watch House. We reserve the right to cancel an order in cases such as incorrect pricing, suspected fraudulent activity, stock unavailability, or inaccurate customer information. If payment has already been collected for a cancelled order, the applicable refund will be processed.

6. Payments

Payments must be completed using the payment methods available on our website. Orders will generally be processed after successful payment confirmation. Customers must provide accurate billing and contact details.

7. Shipping and Delivery

Orders will be shipped to the delivery address provided at checkout. Delivery timelines are estimates and may vary depending on the destination, courier service, weather, holidays, and other circumstances beyond our control. Please refer to our Shipping Policy for further details.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds will be handled according to the applicable Return and Refund Policy published on our website. Customers should review the policy before placing an order and contact us promptly if an order arrives damaged or incorrect.

9. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact Timex Watch House with your order details and supporting photographs as soon as possible so that we can review the issue and explain the available resolution.

10. Intellectual Property

All website content, including text, images, graphics, logos, and designs, is owned by or used with permission by the relevant rights holder. You may not reproduce or commercially use this content without prior authorization.

11. Prohibited Activities

- Use the website for unlawful or fraudulent activities.
- Submit false or misleading information.
- Attempt to disrupt website security or functionality.
- Copy or misuse website content without permission.
- Interfere with the website's normal operation.

12. Limitation of Liability

To the extent permitted by applicable law, Timex Watch House will not be liable for indirect or consequential losses arising from website use or delays caused by circumstances outside our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on this page with a revised effective date where appropriate.

14. Governing Law

These terms are governed by the applicable laws of India. Any disputes will be subject to the jurisdiction of the competent courts in accordance with applicable law.

15. Contact Us

Timex Watch House (LAKKAD JATIN ARVINDBHAI)

Address: 189, Gajanand Park Society, Yogichowk, Punagam, Surat, Gujarat – 395010, India

Phone: +91 7990821742
Email: timexwatchhouse@outlook.com